Service Connect
Improve service communication, retention
and customer engagement.
Keep Customers engaged,
bring them back to your dealership
Prima Service Connect is a WhatsApp-based service communication channel built for dealership service departments.
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It gives customers a simple, familiar way to engage with your service department - while helping dealerships send service reminders, manage service communication and retain customers through one official WhatsApp channel.
1
How it works
Provides a professional WhatsApp service communication channel that makes it easy for customers to engage, book services, and view offers, helping dealerships improve retention, clarity, and customer experience alongside existing DMS processes.
2
What dealers love
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Easy service booking via WhatsApp
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Dealer-owned service channel
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Improved customer retention
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Service specials shared via WhatsApp
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Centralised service conversations
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Works with your current DMS setup
3
The Result
✅ ​Stronger customer relationships​
✅ ​Improved service retention
✅ ​Clearer communication for advisors
✅ ​A more professional service experience​​
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Quick, convenient service - all via WhatsApp.